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What This Quarter's QBRs Revealed About the Future of Impact
Over the past several weeks, I've had the opportunity to conduct Quarterly Business Reviews with nonprofit organizations serving communities across a wide range of issue areas, including workforce development, housing stability, healthcare access, youth development, family support, food security, and community engagement.
6 hours ago


Beyond Referrals: The Communities Making the Greatest Impact Are Building Outcomes Networks
For years, communities across the country have invested significant time, energy, and resources into building collaborative networks. Nonprofits, schools, faith communities, government agencies, healthcare providers, businesses, and foundations have come together around a common goal: improving the lives of the people they serve. These partnerships have strengthened referral networks, increased coordination, and reduced duplication of services. Yet despite these advances, mos
Jul 14


What It Takes to Create Lasting Impact: Reflections from the Flywheel Impact Catalyst
Last week, I had the privilege of attending the Flywheel Impact Catalyst in Cincinnati, an inspiring gathering of social entrepreneurs, impact investors, nonprofit leaders, philanthropists, and changemakers who are committed to solving complex social challenges.
Jul 8


The 3 Types of Data Every OST Provider Should Collect to Secure Funding, Strengthen Staffing, and Expand Impact
Out-of-school time (OST) providers are being asked to do more than ever before. Funders want evidence of impact. Families want high quality experiences for their children. Staff want supportive workplaces with opportunities to grow. Community leaders want programs that contribute to educational success, workforce readiness, and community well being. Meeting those expectations requires more than good intentions. It requires good data. Yet many OST organizations struggle with a
Jul 1


What Separates OST Programs That Scale From Those That Struggle?
Out of school time programs have never been more important. Across the country, families are looking for safe, engaging, high quality opportunities for their children before school, after school, and during the summer months. At the same time, OST providers face a difficult reality. Demand continues to grow while funding remains uncertain, staffing shortages persist, and many organizations struggle to reach all the young people who could benefit from their programs. Yet some
Jun 24


What 8 Organizations Taught Us About Building a Measurement Culture
Over the past several months, we’ve worked alongside organizations ranging from domestic violence shelters and museums to workforce collaboratives, universities, aging services agencies, and community nonprofits through the Managing to Outcomes Bootcamp. At first glance, these organizations seemed very different. Some were navigating major funding transitions. Others were expanding programs, implementing new CRMs, preparing for strategic planning, or trying to improve board
Jun 18


Back to the Basics: How Nonprofits Can Measure Program Impact Effectively
Nonprofits are expected to show measurable results, and funders, boards, and communities all want clear evidence that real change is happening. That expectation has intensified in 2026. The report State of Nonprofits 2026: What Funders Need to Know describes a sector under sustained pressure. Demand for services is rising sharply, while funding has become more constrained and less predictable. At the same time, leaders and staff are facing significant burnout. These pressures
Jun 11


Why Nonprofit Leaders Need Real-Time Insight to Sense Change, Understand It, and Act Faster
Nonprofit leaders have always carried serious responsibility. They steward missions, serve communities, support teams, answer to boards, meet funder requirements, and make hard choices with limited resources. The pressure has intensified. Funding priorities shift. Policy changes affect programs. Community needs change faster than annual planning cycles. Technology creates new expectations for service delivery, reporting, and accountability. Staff want clarity, agency, and pur
Jun 2


Why Mission Drift Happens and How Nonprofit Leaders Can Prevent It
For nonprofit leaders, mission drift is one of the most common strategic challenges organizations face. It rarely happens all at once. It develops through a series of reasonable decisions made under growing pressure. Many leaders start close to the need. The mission is clear, work is direct, and impact is easy to explain. As organizations grow, new pressures begin to accumulate: funding requirements, reporting obligations, partner expectations, and staffing constraints. Decis
May 28


A Defining Moment for the Nonprofit Sector: Those Who Act Now Will Lead the Future
If you’re a nonprofit leader today, you’re being asked to do more than ever before and prove that it’s working. But here’s the challenge: many organizations can’t prove they are making a measurable difference, even as expectations from boards, funders, and communities continue to rise. That gap between expectation and insight is where the next era of nonprofit leadership will be defined.
May 20


Nonprofit Boards Need Real-Time Data to Lead With Confidence
Nonprofit boards have always carried a serious responsibility. They protect the mission. They steward resources. They support the CEO. They ask hard questions. They help build trust with donors, funders, staff, clients, and the community. But the expectations placed on boards are changing. BDO’s 2026 nonprofit outlook states that boards are asking for greater clarity around performance, liquidity, risk, and measurable outcomes. It also argues that nonprofits need to connect f
May 13


Should Your Organization Use a General Nonprofit CRM or a Specialized Impact Platform?
When navigating the crowded landscape of nonprofit technology, one decision can significantly shape your organization’s ability to fulfill its mission: can your nonprofit CRM track and report on impact, or do you need a purpose-built impact platform? This choice directly affects how you measure impact, streamline data collection, report to stakeholders, and ultimately demonstrate real, meaningful outcomes. Understanding the Difference: CRM vs. Impact Platform General nonprofi
May 12


Turning Last Year’s Data Into Next Year’s Results
As nonprofit leaders prepare for the next fiscal year, many face a familiar pattern. Budgets are drafted. Fundraising targets are set. Marketing plans take shape. Staffing decisions follow. That sequence feels logical. It is also backward. During last week’s workshop, we challenged a core assumption that has shaped nonprofit planning for decades. Most organizations begin with money and work their way to mission. The stronger approach begins with impact and works back to resou
May 6


Back to the Basics - How to Track Impact Across Multiple Program Locations
For nonprofit leaders overseeing programs across multiple locations or for collaboratives made up of many independent organizations, answering the question “What impact are we making?” is rarely simple. Each site or partner organization operates within its own community context. Staff may use different tools, track outcomes in different ways, and report to multiple stakeholders with overlapping requirements. Over time, this leads to fragmented data, labor-intensive reporting
Apr 29


Why Nonprofit Staff Turnover Has More to Do With Infrastructure Than Recruiting
Staff turnover in nonprofits is rarely a recruiting problem. More often, it is an infrastructure problem. When systems are weak, people become the system. Institutional knowledge lives in someone’s inbox. Donor relationships depend on one development officer’s memory. Program outcomes exist in scattered spreadsheets. Grant reporting depends on one staff member who knows where everything is.
Apr 29


How Nonprofits Can Maximize Impact Amid a $110B Funding Gap
A recent LinkedIn post raised a difficult question for the nonprofit sector. It stated that roughly $110 billion in funding has disappeared since January 2025. The author broke down the numbers in a way that made the scale clear. Government funding has long made up a meaningful share of nonprofit revenue. When that support declines, the ripple effects reach every program, every team, and every community served. The post then explored whether private philanthropy could close t
Apr 23


Back to the Basics: How to Align Your Nonprofit’s Mission with Your Metrics
The path to meaningful measurement begins at the intersection of purpose and performance. This guide explores how mission‑driven organizations can create, track, and use metrics that truly advance their core purpose rather than distract from it.
Apr 15


From Impact Data to Action: Designing Donor Meetings That Actually Move the Needle
A high‑stakes, in‑person solicitation meeting with a donor is not a situation you want to enter into ill‑equipped. Transparency and accountability are no longer “nice to have.” Before committing to transformational gifts, today’s donors expect clarity, concrete impact data, and evidence‑backed stories that prove their investment will make a measurable difference. But even strong impact data isn’t enough on its own. As fundraising strategist James Misner points out, most nonpr
Apr 8


What I Learned at the Microsoft Global Nonprofit Leaders Conference and Why It Matters for Your Nonprofit’s Future
I just returned from the Microsoft Global Nonprofit Leaders Conference, and one theme kept surfacing in nearly every conversation, session, and hallway exchange. The nonprofit sector is entering a new phase. The tools are improving. Expectations are rising. And the organizations that adapt will look very different from those that came before them.
Apr 1


Why Both Funders and Direct Service Nonprofits Turn to SureImpact: A Dual Perspective Conversation About Data, Storytelling, and Scaling Impact
As a nonprofit executive director, your world is complex by design. You are balancing mission and money, staff capacity and community need, board expectations and funder requirements, all while trying to stay focused on the people you serve. One challenge sits at the center of it all: proving, improving, and communicating your impact. Yet for many nonprofit leaders, impact data is fragmented. One system for case management. Another for grant reporting. A third for internal da
Mar 31
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